Privacy Policy
Effective January 1, 2026
Prime Yucaipa Concrete, concreteyucaipa.com, hi@concreteyucaipa.com
Who we are and what this policy covers
Prime Yucaipa Concrete is a concrete contractor based in Yucaipa, CA. We pour and repair driveways, patios, slabs and other concrete work for homeowners in Yucaipa and the cities around it.
This policy explains what information we collect when you visit our website or contact us, how we use it, how long we keep it and what choices you have. It applies to this website, starting from our home page, and to the information you share with us when you ask for an estimate or call us about a job.
If you'd like to know more about who we are before you read further, our about page tells you about the business and how we work.
Information you give us
Most of what we know about you comes straight from you. When you fill out our estimate or contact form, call us or email us, you may give us your name, phone number, email address, the address of the property and details about the job, such as photos of a cracked driveway or the size of a patio you have in mind.
Our contact form is run by an outside form service, so the details you type in are collected and stored by that service and then passed to us. We only ask for what we need to reply to you and plan the work.
You don't have to give us any of this information to browse the site. You'll only need to share it if you want us to get back to you or come out to look at your property.
Information collected automatically
Like most websites, ours may collect some basic information when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet connection.
We may use analytics tools to gather this information in summary form, so we can see which pages people find useful and fix the ones that aren't working. We don't use this information to work out who you are.
Cookies
Cookies are small files a website stores in your browser. Our site, and the analytics and form tools it relies on, may use cookies to keep pages working properly and to count visits.
You can block or delete cookies in your browser settings. The site should still work if you do, though some features, such as the contact form, may not behave as expected.
How we use your information
We use the information you give us to answer your questions, schedule a visit, prepare your estimate, do the work and follow up afterward. We may also use it to keep records of the jobs we've done and to meet our legal and tax obligations.
We use the information collected automatically to understand how people use the site and to improve it. We don't sell your personal information, and we don't share it with anyone for their own marketing.
When we share information
We share information only when it's needed to run the business or the job. That includes the outside services that host our website, run our contact form and provide our analytics, and, where a job calls for it, suppliers or a permit office that need details about the work.
We may also share information if the law requires it, to protect our rights or safety, or as part of selling or transferring the business. Anyone we share it with is expected to use it only for that purpose.
How long we keep your information
We keep the details of an estimate request for as long as it takes to reply and for a reasonable time afterward in case you decide to go ahead. If we do work for you, we keep job records for as long as we need them for warranty questions, our accounting and the law.
When we no longer need information, we delete it or keep it in a form that no longer identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do so unless we need to keep it to finish a job, meet a legal obligation or settle a dispute.
California residents may have additional rights under state privacy law, including the right to know what personal information a business collects and how it's used, and the right to opt out of its sale. Since we don't sell personal information, there's nothing to opt out of, but you're welcome to ask us about any of these rights.
We won't treat you differently or charge you more for asking. We may need to confirm your identity before we act on a request, so we know we're dealing with the right person.
Children's privacy
This website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Security
We take reasonable steps to protect the information you share with us, and we limit who can see it. No website or online service is completely secure, though, so we can't promise that information sent over the internet will always be safe.
Changes to this policy
We may update this policy from time to time, for example when we add a new tool to the website or the law changes. When we do, we'll post the new version on this page.
How to raise a privacy question or concern
If you have a question about this policy, want to make a request about your information or think something isn't right, please reach out through our contact page or call us at (909) 768-8077.
Tell us what you'd like us to do and how to reach you, and we'll get back to you within 1 business day to sort it out.